Comprehensive Support Plans

Elevate Your Digital Presence

Our tiered support plans are designed to provide you with expert assistance tailored to your business. Each plan builds upon the previous, offering a clear pathway as your needs evolve and grow.

Essential

A solid base for startups and small businesses to maintain online performance with essential support services.

199 DKK/mo

  • Monthly health check and optimization
  • 60 minutes of expert support included
  • Excludes major updates and new feature development
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Standard

A balanced option for evolving businesses requiring regular engagement and expedited support response times.

399 DKK/mo

  • All the benefits of Essential, plus:
  • Priority bug fix response and support
  • Bi-weekly system updates and optimizations
  • Content updates and minor feature additions up to 120 minutes/month
Choose Standard

Professional

The ultimate solution for demanding projects needing strategic insight and an all-inclusive support package.

799 DKK/mo

  • All the perks of Standard, and then some:
  • Weekly detailed performance reviews and proactive optimizations
  • Direct line to dedicated senior support engineers
  • Extended support hours with faster turnaround times
Go Professional

Enterprise

A premium offering tailored for large-scale entities that demand non-stop attention and strategic IT partnership.

Contact us for a custom quote

  • Every feature of Professional, with exclusive enhancements:
  • 24/7 emergency response team for critical issues
  • Custom Service Level Agreements (SLAs) to fit your organizational needs
  • Personalized account management and quarterly business reviews
Discuss Enterprise Plan

We also offer a discreet Pay-As-You-Go support option for those needing sporadic assistance. Axid Studios reserves the right to define the scope of each support request. Client consent is always sought before revising service terms or costs. Prices subject to change with minimum two-month advance notice. Seeking a bespoke plan? Contact us for a personalized consultation.